Frequently Asked Questions
Everything you need to know about shopping with Evergreen Healthfoods.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Please ensure the original seal is intact to qualify for a full refund.
Are your supplements and health foods organic?
We prioritize organic and non-GMO sourcing. Please check the individual product descriptions for specific certifications and ingredient details.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to customers within the United Kingdom and the European Union. We are working on expanding our delivery zones soon.